Flat Rate Pricing

In an effort for a smoother repair process that allows our technicians to work on your equipment faster, KEH Camera Repair has moved to a Flat Rate pricing system. Our Repair Form has been modified to reflect this change.

That's right, no more estimates! The Flat Rate pricing includes labor and standard parts needed. If the repair charge is going to exceed the Flat Rate price, we will contact you with a re-estimate before any work is done. In 95% of the cases our Flat Rate price will cover all costs and there will be no need for additional charges.

In addition to the Flat Rate pricing we now require a pre-approval on repairs. There is a place on the repair form for payment information. We do not process the payment until the repair is complete and ready to ship back.

Our flat rate repair price is designed to be quick, easy and efficient. Your signature and payment information on the Repair Form is your approval. It is all we need to get started on your repair.

Below is a list of the top repair items sent into KEH Camera Repair. To determine the correct pricing look at the categories below. If you have an item that does not fall into one of these categories please email us at repair@keh.com or call us at 1-800-DIAL-KEH.

Repair shipping cost $12.00 Fed Ex Ground (per shipment)
  $24.00 Fed Ex 2 Day Service (per shipment)
  $40.00 Fed Ex Next Day Air or Alaska, Hawaii, Puerto Rico (per shipment)
  *** Refused repairs - Customers will be charged the Fed Ex Ground price***

Cameras

Class Equipment Flat Rate  
Digital Bodies  
DSLR All DSLR Bodies $215  
Consumer Point-n-Shoot $130  
Mirrorless $130  
Sensor Cleanings DSLR & Mirrorless $55  
  Point-n-Shoot $130  
Film 35mm Bodies  
SLR Rangefinder, Non Auto Focus
or Auto Focus Bodies
$200  
Consumer Point-n-Shoot $130  
Medium Format  
Bodies Manual or Auto Focus
TLR (All Models)
$190
$230
 
Backs Film (no digital) $130  
Prisms   $130  
Motor Drives   $130  
Other Accessories   Call or Email  

Lenses

***Tamron lenses need additional paperwork filled out, please see the Tamron lens PDF form***
Class Equipment Flat Rate  
Film 35mm Lenses  
Fixed Focal Up to 200mm $130  
Fixed Focal Above 200mm $195  
Zoom Lenses   $195  
Medium Format Lenses  
All   $180  
Large Format Lenses  
All   $130  

Miscellaneous Equipment

Class Equipment Flat Rate  
Flashes All $130  
Hand Held Meters All $115  
Binoculars Will need to be sent in for an estimate    
Film Scanners Due to the sensitive nature of these items we recommend sending them to the manufacturer.    
Video Due to the sensitive nature of these items we recommend sending them to the manufacturer.    

***If the item(s) are under the manufacturer's warranty please send the item directly to the manufacturer.

***If the item(s) was purchased from KEH Camera and is still under the 6 month KEH Camera warranty please contact our sales department at 770-333-4200.

Revised 7/1/2014

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