Warranty

Our 180-Day Warranty Assures Your Satisfaction

Take the hassle out of your buying experience—KEH has your back.

If your equipment is defective, we will either repair it or issue a replacement product (of the same model, same grade). If a repair is not possible and a replacement is not available, we will issue a refund for the original purchase amount. Shipping is provided by us to and from KEH.

The following grades are covered under warranty: Like New (LN), Like New Minus (LN-), Excellent Plus (EX+), Excellent (EX), and Bargain (BN), excluding any equipment denoted as “inoperable.” Our warranty does not cover Ugly (UG) or As-Is (AI) grades, batteries, bulbs, and material and non-mechanical defects. Damage resulting from misuse or neglect including from drops, water, sand, or tampering by anyone other than KEH Camera’s repair team will void the warranty.

If you have any questions about our warranty, please call us at 1-770-333-4200 and we'll be happy to help.

Looking for More?

Get reliable coverage that can stand the test of time. Extend Product Protection extends gear protection after KEH Camera’s Free 180-Day Warranty expires.

Experience the KEH difference

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    Every exchange supports the passions and professions of fellow camera lovers.

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