We want to keep your gear working properly, so you can create more, year after year. If something's not right, let our experts take a look at it. Our service includes labor and minor parts. Just follow the process outlined below, or contact us at [email protected] or 770-333-4200.

Follow these easy steps

  • Fill out the form

    List items that you are sending in for repair and describe the problem

    Download Repair Form
  • Pack & Ship

    Carefully package up your gear & ship to us

  • Wait for us

    We'll be in touch with our appraisal and an estimate

Repair Prices

Prices listed below include labor plus minor parts. If major parts are needed, we will re-estimate the price and contact you for approval. Please note: refused re-estimates will incur a $75 diagnostic fee.

Cameras
Digital Bodies Equipment Starting Repair Rate
DSLR All DSLR bodies $350
Point-n-Shoot All Point-n-Shoot Bodies $225
Mirrorless All Mirrorless Bodies $350
Battery Grips   $200
Sensor Cleanings DSLR & Mirrorless
Point & Shoot
$75
$225
Film 35mm Equipment Starting Repair Rate
SLR Manual Focus, Auto Focus, Lens Shutter $330
Rangefinder All Rangefinders $330
Consumer   $200
Battery Grips/Motor Drive/Winders Point & Shoot $200
Medium Format Equipment Starting Repair Rate
Body Only Manual/Auto Focus,
TLR & Rangefinder
$300
Fixed Lens Manual/Auto Focus, TLR & Rangefinder (excluding Rollei) $315
Fixed Lens TLR (Rollei only) $500
Backs Film (no digital) $200
Prisms   $200
Motor Drive/Winder   $200
Other Accessories   Call or Email
Large Format Equipment Starting Repair Rate
Bodies Will need to be sent in for an estimate.
Bellows Only   $225
Lenses
35mm & Digital Lenses Equipment Starting Repair Rate
Fixed Focal Non-Pro Series below 200mm $200
Fixed Focal Pro Series and 200mm and above $350
Zoom Lenses   $350
Teleconverter / Extender   $150
Medium Format Equipment Starting Repair Rate
Fixed Focal   $255
Zoom Lens   $310
Teleconverter / Extender   $130
Large Format Equipment Starting Repair Rate
All   $200
Misc Equipment
Type Equipment Starting Repair Rate
Flashes All $180
Hand Held Meters All $185
Apple Products IPad, IPhone & IPod Call or Email
GoPro All Call or Email
Binoculars Send in for estimate
Film Scanners Due to the sensitive nature of these, we recommend
sending them to the manufacturer

Video Due to the sensitive nature of these, we recommend
sending them to the manufacturer

***If your item(s) is under the manufacturer's warranty, please send the item directly to the manufacturer.
***If the item(s) was purchased from KEH Camera and is still within our 180-day warranty, please contact our sales team at 770-333-4200.

Return Shipping Costs

  • $15.00 Fed Ex Ground (per shipment)
  • $25.00 2 Day Service (per shipment)
  • $40.00 Next Day Air or Alaska, Hawaii, Puerto Rico (per shipment)
***Refused repairs: Please note: refused re-estimates will incur a $75 diagnostic fee.***
***We do not currently accept any international repairs ***

Repair Form

Download our easy repair form and you'll have your gear back in a snap

Repair FAQs

If you've got questions we've got answers.

Shipping Tips

Don't damage your gear further - pack it up right

Experience the KEH difference

  • More Freedom

    Going beyond retail means delivering more opportunity, security, and flexibility for all.

  • More possibility

    When every dollar goes further, every exchange brings new ways to create and explore.

  • More Circularity

    Longer gear lifecycles serve more and cost less-for you and the environment.

  • More Community

    Every exchange supports the passions and professions of fellow camera lovers.

Sell your gear

Turn old camera gear into new possibilities.

Selling your old photo equipment online can be a hassle. We've gotten rid of the risk and made it so you don't have to worry about a thing.

Sell your gear