We Make Selling Gear Easy.
In one quick video call, a KEH Certified™ Pro will inspect your gear and give you a fast, fair quote. Sell it, trade it, or ask questions from home.
Our KEH Certified™ Pros are photographers too and will guide you every step of the way.
Not sure what lens that is? No problem. We can identify almost any piece of gear-you name it.
Let our experts assess your gear in real time and give you a fast, accurate quote on-the-spot
See something you like? We can reserve gear for you while you make the switch-no need to wait.
Schedule an Appointment
- Shipping your gear
All quotes valued at $100 or more and submitted from within the contiguous United States are eligible for a prepaid FedEx shipping label. For shipments originating from Hawaii, Alaska, APO addresses, or international locations, or for quote values under $100, a shipping label will not be provided and you will be responsible for arranging and covering the cost of shipment.
For online quotes, you can print your shipping label and documents directly from the quote confirmation page. A link to print your shipping label will also be included in our quote confirmation email. For phone or email quotes, your shipping label and required documents will be emailed to you with all necessary instructions.
If you’re shipping multiple boxes, do not duplicate the same label. Please call us at 1-800-DIAL-KEH, and we’ll provide separate shipping labels for each box. Shipping costs incurred outside our label system are not reimbursable.
Packaging Instructions
- Retain a list of all items and their serial numbers for your records.
- Include a copy of your Quote Wizard evaluation inside the box.
- Package items securely using a properly sized box and padding materials like bubble wrap. KEH is not responsible for damage caused during shipping (whether because of inadequate packaging or otherwise).
- Write your quote number on the outside of the box.
- If shipping multiple boxes, label them clearly (e.g., 1/3, 2/3, 3/3).
- We recommend using insured and trackable shipping methods. KEH is not liable for lost or damaged items sent without our prepaid FedEx label and tracking.
- If using a KEH shipping label, drop off your package in person at an authorized FedEx location and request a receipt with tracking.
- KEH does not accept COD shipments.
Lithium-Ion Battery Shipments:
- For shipments containing the camera gear powered by batteries: print this label (PDF) and affix to the outside of the box.
- For shipments containing only batteries, or shipments not containing the device that is powered by a battery: print this label (PDF) and affix to the outside of the box.
- Federal regulations require a warning label for all shipments containing batteries. Failure to do so may prevent proper shipment, resulting in delays or returned packages.
Shipping Address:
KEH Camera
Attn: Purchasing Department
5080 Highlands Parkway SE, Suite B
Smyrna, GA 30082Free Front-Door Pickup: Quotes valued at $300 or more qualify for free residential pickup. After completing your quote and packaging your gear, call 1-800-DIAL-KEH to schedule.
- What's included in my quote?
Your quoted price includes all the original manufacturer accessories that came in the box at the time of original purchase. This may include the following items:
For Cameras and Camera Bodies:
- Power accessories (battery, charger, a/c adapter)
- Cables (USB, HDMI, Firewire, etc.)
- Body cap
- Eyepiece cup, accessory shoe cover, hand/shoulder strap
For Lenses:
- Front and rear caps
- Lens Hood
- Case
- Tripod mount
If you don’t have all the original accessories or are using third-party alternatives, please include whatever is available. Missing accessories may affect your quote.
Please do not send extra items or accessories. We are unable to return items we cannot quote, so if you need something back, let us know in advance—you’ll be responsible for the return shipping cost.
- Payment options
When you sell your camera gear to KEH, you can choose between two convenient and flexible payment options: a trade voucher or a digital cash payment. In both cases, payment is issued via email almost immediately after you accept your offer.
1. Trade Voucher:
Opting for a trade voucher gives you a 10% bonus on your offer value (e.g., receive $1,100 for a $1,000 offer).
Your trade voucher will be delivered by email and can be redeemed toward purchases made:- Online at KEH.com
- Over the phone
- In person at our retail location in Atlanta
For added convenience, you can also save your trade voucher to your Apple Wallet or Google Wallet for easy access at any time.
2. Digital Cash Payment:
You’ll receive a KEH-identified email from our secure financial partner, Dash Solutions ([email protected]), shortly after you accept your offer.
Verify your identity and accept the terms and conditions to access your funds. The process is fast, secure, and hassle-free, and no sensitive personal information is required.
Keep your funds on a digital payment card or transfer them to your preferred account—instantly and for free. Options include debit card to bank, ACH transfer, PayPal, and Venmo. Prefer something offline? A paper check is available for a small fee.
Funds can be added to your Apple or Google Wallet with one click.
- Processing time
Once we receive your item(s), please allow 3 to 5 business days (Monday through Friday) for us to process and evaluate them. During peak periods, processing times may be slightly longer. You’ll receive email updates at key stages: when your gear arrives, when our inspection begins, and when your offer is ready to review.
After you accept your offer and choose your preferred payment method, you’ll receive a payment notification almost immediately. If you choose not to accept the offer, we’ll return your equipment to you free of charge as long as your return address is within the contiguous United States.