Quotes submitted within the contiguous United States are eligible to receive a prepaid FedEx shipping label.
Unfortunately at this time the prepaid FedEx shipping label is not valid for quotes shipping from Hawaii, Alaska,
APO or international addresses.
For quotes submitted via the website, you will receive an email with a link to print a prepaid FedEx shipping label.
Quotes placed by phone or email will receive instructions on how to print a prepaid FedEx shipping label.
If you have multiple boxes to ship, please do not make multiple copies of the same label. Call (800) 342-5534 and
we will provide instructions for printing multiple labels. A new label will need to be generated for each box.
We will not refund shipping costs incurred independently of the provided prepaid FedEx shipping label.
It is important to note that the tracking number for your shipment will be created and provided to you upon drop off at
an authorized FedEx drop off location.
To ship your gear to KEH, please follow these guidelines:
1. Enclose a copy of your Quote Wizard evaluation. We recommend that you retain a list of the items shipped and their
serial numbers for your records.
Your quote evaluation may be delayed without complete information.
2. Carefully package your equipment. Choose an appropriate size box for the items and be sure to pad the box with
materials such as bubble wrap, packing peanuts or packing paper. KEH Camera will not be responsible for improperly
packaged items and the resulting damage.
3. Please ship to the following address:
Attn: Purchasing Department
4900 Highlands Parkway
Smyrna, GA 30082
In an effort to expedite the processing of your quote, please write your quote number on the outside of the box, if available.
Please label multiple boxes 1/3, 2/3, 3/3, etc. on the outside of each box.
We recommend shipping your equipment via an insured and trackable method. We are not responsible for lost or damaged
items shipping to KEH. All packages must be shipped prepaid. KEH will not accept packages shipped COD.